Please review our terms & conditions before agreeing below. Once this form is completed, it cannot be changed.
Terms and Conditions Governing Tours Provided by Routes Travel and Tours Ltd. 1. Tour Application
1.1. The Tour for which you are applying and as summarized in “Appendix A” (“Tour”) is offered by Routes Travel and Tours Ltd. (“Operator”) located in Jerusalem, Israel. The Tour has been created on behalf of and in cooperation with, the entity identified as the sponsor in Appendix A (“Tour Sponsor”) and is open to eligible individuals and families (“Customer”), where such designation shall apply both for individual and/or family registrations) who choose to apply for and participate in the Tour that is subject to the Terms and Conditions as described herein and below (“Terms”). Each of Operator and Customer is a “Party” and together, constitute the “Parties”. To apply for and participate in the Tour, the above provided registration form must have been completed in its entirety must be completed according to all specified instructions (“Registration Form”) and the required deposit must be paid after which Customer will be conditionally registered for the Tour. Thereafter, to finalize Customer’s enrollment in the Tour, Customer is required 1) to evidence Customer’s consent to the Terms by signing in the indicated electronic signature box at the end of the Terms OR, where relevant, by uploading a signed copy of the Terms (signature(s) to be provided where indicated); (2) to complete full and timely payment according to the scheduled payment dates as detailed in Appendix A; and (3) to provide any other information Operator reasonably requests. For removal of doubt, Customer acknowledges that, in the event that, Customer’s signature is not received as required in the Terms, either by uploading error or electronic signature malfunction, Customer’s submission of the Registration Form and/or paying the relevant deposit shall constitute Customer’s acceptance and acknowledgement of Operator’s Terms as set forth herein.
2.1. Pricing for the Tour, as well as Supplements and/or Reductions if applicable, are set forth in “Appendix A” below (“Tour Package Price(s)”).
3.1. Unless agreed otherwise, prices for Tours are based on a minimum number of Tour participants or Customers. The Operator reserves the right to cancel any Tour due to lack of participation and the decision to cancel will be advised at least 30 days prior to the Tour’s departure, in which case all funds received from Customer by Operator will
be refunded less a $50 administrative fee. The Operator will not be held responsible for any costs relating to the issuance and/or cancelation of airline tickets or visa fees or any other expenses associated with the Tour which may have been incurred by Customers.
3.2. Provided the Tour is deemed by Operator to be able to continue and provided that Israeli government authorities have not issued guidelines preventing Tour from continuing, voluntary cancelations for any reason including perceived political instability, acts of terrorism, and/or travel advisories issued by foreign governments will nevertheless be subject to the Cancellation Fees as detailed in the Cancellation paragraph of these Terms or as indicated in Appendix A if different.
3.3. Should Operator in its best judgment believe that cancelation of the Tour for any security or health related reason be nevertheless in the best interests of the Customers, every effort will be made to obtain refunds from suppliers, although no guarantees can be provided on their behalf.
4.1. As relevant to a specific Tour, the Operator undertakes to provide the Customer with the specific travel and/or ancillary and related services as set forth in “Appendix A ” (“Services”) as part of the Tour Package Prices.
5.1. Unless specified otherwise in Appendix A, the following services and/or coverage are not included in the Tour Package Price, and are not provided as Services by Operator, and are the responsibility of Customer to obtain as required and/or desired: international and/or local air transportation; Supplement for Single Occupancy, if applicable; arrangements and costs associated with obtaining passport and/or visa if applicable; travel and medical insurance; medical-related expenses including, but not limited to, testing, quarantine, supervision, extension, and treatment; medical treatment and/or hospitalization; items of personal nature such as laundry and cleaning services; beverages and food (other than what is detailed as included in the Services); foreign entry and/or exit taxes if and when applicable; VAT for Israeli citizens and Israeli residents and any other services not specifically indicated as included in the Total Package Price in Appendix A.
6.1. The Tour includes either the hotels advertised or hotels on an equivalent level. Although not common, hotels can sometimes sell more rooms than are ultimately available, and the Operator reserves the right to substitute different hotels for the hotels that are unable to honor the reservations confirmed to the Operator.
6.2. Unless otherwise confirmed, hotel rooms are allocated to Customers by the hotel on a “run of the house” basis meaning that the hotel will provide either standard rooms or other room types at its sole discretion. Where possible, upgrades may be available to
Customers for an additional charge and Customers interested in such upgrades must advise the Operator of such interest. Once confirmed, any supplements for room upgrades form part of the Total Package Price for that Customer.
6.3. Unless otherwise indicated, prices are per person based on double occupancy (i.e. Two guests per room) in either 1 Double Bed or 2 Twin Beds, depending on Customer’s preference and on hotel availability. In the event Customer is traveling alone, a room based on single occupancy will be supplied and the price of the Single Supplement will be added to the Customer’s charge and will form part of the Total Package Price. When Customer travels with a child, and the child represents the third paying guest in a room, a reduction for the child (“Child Reduction”) is often available which will vary between hotels and will depend on the age of the child.
6.4. Room sizes in Israel are generally smaller than rooms in hotels in North America and typically feature 1 Double Bed or 2 Twin Beds (or occasionally but not generally 1 King Size Bed). When triple occupancy is requested, the bed for the third room occupant is typically either a sofa bed or a cot.
7.1. Any meals included in the Tour, where applicable, are detailed in the Services in Appendix A. Unless otherwise agreed, meals are based on the hotel’s or restaurant’s buffet or set menu. ln general, beverages are not included, unless specifically stated.
8.1. Occasionally, during holidays and certain periods, due to unforeseen circumstances, the Operator may have to make last-minute changes, sometimes after arrival, in the tour sequence or in the hotels used. Operator reserves the right to adjust the sequence and/or substitute any hotels with others of similar category. ln such
cases, there will be no price adjustment.
8.2. Any itineraries listed online or in printed materials including any times indicated are approximate and meant only as guidelines. The Operator reserves the right to make any itinerary changes it deems as necessary. In such cases where programs are changed, a site removed will be substituted by an alternative visit or when considered in the best interests of the Customers, Operator may choose to remove a site to allow for more time at other listed locations. ln such an event the Operator will not offer a monetary refund or compensation of any kind to Customers.
8.3. It is Customer’s responsibility to arrive on time for all scheduled flights (where applicable) and Tour components. In the case of flights, where applicable, arriving late may be considered a “no-show”, in which case Customers will not be eligible for a refund for the unused service(s).
8.4. Operator cannot guarantee the number of Customers who will be on any given Tour. Depending on the Tour and the circumstances, you may find that you are traveling with a sizeable group or only with your own companions.
9.1. VAT as defined under Israel Law (“VAT”) is currently not applicable on major services as long as tourists are neither Israeli citizens nor Israeli residents and is therefore not included in Tour Package Prices.
9.2. If Customer is either a holder of an Israeli passport or a resident of Israel, Customer is subject and obligated to pay for VAT that is currently 18%. In the event that Customer is subject and obligated to pay for VAT as described above, Customer is required to notify Operator of such, and in any event, is liable to pay an additional amount on account of the VAT that will be applicable.
9.3. If a Customer subject to VAT does not advise Operator of Israeli status as required, delay may be caused at hotels for room assignment.
9.4. It is clarified that, although current Israeli law continues to exempt tourists from VAT on certain services, Customer recognizes that the relevant law may change in the future and if VAT becomes applicable to Services provided in the Tour to Customer, Customer will be subject to, and obligated to pay VAT at a later date.
10.1. No refunds can be given to Customers for any unused Services or features, including but not limited to missed transfers due to airline changes and/or missed flights, missed transportation due to lateness or other cause, unconsumed or missed meals, missed entrances and activities, and any unused accommodations.
11.1. None of these terms or representations may be altered by anyone other than an authorized representative of the Operator and any authorized alterations must be documented in writing. The Operator is not responsible for any undertakings, offers and/or commitments whether written or verbal made by any unauthorized representative of the Operator including but not limited to hotel staff, tour guides and educators, or any other persons not under the Operator’s direct employment.
12.1. The prices provided in the Terms have been determined and calculated based on agreements and commitments related to the U.S. Dollar (“USD”)-New Israeli Shekel (“NIS”) exchange rates as of this publication date (“Rates”). Should Rates change Operator retains the unilateral right to adjust the prices at any time at its sole discretion.
13.1. In the event a contradiction exists between the terms set forth in the Payment Schedule as provided below in this paragraph below and Appendix A, the terms in Appendix A shall apply.
13.1.1. Deposit – A non-refundable deposit in the amount of $1000 per person, or as alternatively set forth in Appendix A, is due upon registration. The deposit will be fully applicable to Customer’s Tour Package Price and is non-transferable.
13.1.2. Balance Due – Customer shall pay the balance two months prior to the commencement date of the Tour (“Tour Commencement Date”), or as alternatively set forth in Appendix A. The balance shall include any and all single supplements, as relevant, as well as supplements for any additional services that are being provided to Customer (such as pre-arrivals, extensions, upgrades, and transfers).
14.1. Operator accepts Visa, MasterCard and American Express. Please consult Appendix A to see if processing fees will apply in the event you choose to pay with a Credit Card. As some credit card companies charge cardholders a fee for international transactions, Customer is encouraged to verify whether this will apply to Customer’s payment by inquiring with its credit card company.
15.1. In the event that Operator does not receive payments from the Customer according to the dates set forth herein or alternatively as set forth in Appendix A, Customer understands and agrees that the Operator has the right to cancel any and all reservations and Customer will not be entitled to any compensation as a result of such cancellation. Furthermore, in the event any reservations are canceled as a result of a failure to make timely payment, Customer understands that new reservations may be unavailable and/or may be available at different locations and/or may be available at higher rates than those originally offered in the Total Package Price.
15.2. ln the event a human or computer error occurs in the invoicing process the Operator reserves the right to re-invoice for the correct price or service.
15.3. The Operator reserves the right to adjust its terms of payment, including cancellation policies and initial deposits. Notification of any changes will be made explicitly to the Customers where relevant.
16.1. In the event Customer wishes to cancel participation in the Tour, cancellation fees and charges for non-recoverable expenses will apply as follows:
16.1.1. Cancellations must be sent in writing to [email protected] In all cases the $1000 deposit is non-refundable, or as alternatively set forth in Appendix A. Please note that the “Total Package Price” for the Tour refers to the basic program cost and, if and where applicable, the supplements for single occupancy and/or any other additional services requested by Customer which were to be provided by Operator.
16.1.2. Cancellations received more than 75 days prior to Tour Commencement Date will entitle the Customer to a full refund of all payments received less the $ 1000 USD
deposit, or as alternatively set forth in Appendix A
16.1.3. Cancellations received less than 75 days but no less than 55 days prior to Tour Commencement Date will entitle Customer to a full refund of all payments received less $ 2,500 USD, or as alternatively set forth in Appendix A.
16.1.4. Cancellations received less than 55 days but no less than 30 days prior to Tour Commencement Date will entitle Customer to a full refund of all payments received less $ 3,500 USD, or as alternatively set forth in Appendix A.
16.1.5. Cancellations received less than 30 days prior to Customer’s departure date for the Tour – Customer will not be entitled to any refund and will forfeit the Total Package Price, or as alternatively set forth in Appendix A.
17.1. Operator will coordinate and facilitate the Services for the Tour. Notwithstanding, Customer specifically acknowledges, understands, recognizes, and accepts that:
17.1.1. Services are provided by persons and/or companies and suppliers that operate independently of Operator under their own terms and conditions; professional standards; and specific rules and regulations.
17.1.2. Operator, its affiliates, agents, and/or representatives have no direct control over how the Services are ultimately provided by independent service providers to Customer.
17.1.3. Provision of Services is governed by the Terms as is subject as well to the separate and policies and procedures of the independent third-party persons and/or companies providing the Services.
17.1.4. Operator, its affiliates, agents, and/or representatives neither own nor operate the hotels, motor coaches, airlines, or any other service providers that provide the Services included in the Tour.
17.1.5. For removal of doubt, Customer acknowledges, understands, recognizes, and accepts that: Operator, its affiliates, agents, and/or representatives shall not be held responsible for changes and/or cancellations, for any reason, by airlines, hotels,
transportation companies and other suppliers of the Services.
17.1.6. Operator, its affiliates, agents, and/or representatives shall not be considered liable for injury, damage, loss, accident, delay, costs incurred, or any other irregularity arising from or related to the actions of any service providers, including, but not limited to, transportation, food or housing accommodation services or other Services provided in the Tour unless it is the result of the Operator’s gross negligence.
17.1.7. Operator, its affiliates, agents, and/or representatives shall not be held responsible for potential risks and hazards associated with travel to the destinations included in the Tour, where injury, delay, or unanticipated events may occur.
17.1.8. Operator, its affiliates, agents, and/or representatives shall not be held responsible for standards of quality, hygiene, political stability, cuisine, sanitation facilities, cleanliness, telecommunications facilities, methods of conducting business, emergency medical evacuation, treatment, or medical services found in the Tour’s destinations. The Tour may include risks including, but not limited to, the hazards of traveling in politically unstable areas, civil disturbances, criminal activity, war, and arbitrary changes mandated by government authorities or private concerns. Customer is responsible to check with the relevant governmental and/or travel authorities in their place of residence and abroad for any current advisories and updates to the destinations included in Appendix A.
17.1.9. Operator, its affiliates, agents, and/or representatives shall be held harmless from any and all liability as provided and in connection with this Section 17 and Customer agrees to indemnify the Operator as set forth in Section 28.
17.1.10. Operator, its affiliates, agents, and/or representatives shall not be held responsible for loss or expense due to delay or changes in transportation schedule or other causes related to the Services provided in the Tour that are beyond its control and shall not be held responsible for harm and/or injures related to inclement weather conditions.
17.1.11. Operator, its affiliates, agents, and/or representatives shall not be held responsible for hotel overbooking, cancellations, or delays. Notwithstanding, the Operator will act in its professional capacity and within its permitted and available authority to prevent such problems from occurring, and in the event of their occurrence, will act to find quick and appropriate solutions as may be available.
17.1.12. Operator, its affiliates, agents, and/or representatives shall not be held responsible for any delay, damages, costs, and injury sustained by ant arising from, caused by, or related to, any circumstances of force majeure, including without limitation, fire, war, act of God, weather conditions, civil unrest, acts of criminality or terrorism, strike, governmental action, disease (inclusive of Covid-19), epidemic, any law, regulation, or order of any governmental authority, or any other circumstances beyond Operator’s control. In the event of such an event, Operator will make every reasonable effort to request that service and accommodation providers providing the Services use their best efforts to make necessary and/or alternative arrangements for the comfort, welfare and/or safety of Customer and/or as may be warranted and/or available under the circumstances, all at the expense of Customer. Customer acknowledges and agrees that such modifications, alternative arrangements, and/or variations to the Tour shall be made without penalty to Operator, its affiliates, agents, and/or representatives.
18.1. Customer specifically understands and recognizes that: Operator, its affiliates, agents, and/or representatives shall not be held responsible for any indirect, punitive, special, consequential, incidental, or other damages or costs incurred by Customer (including non-refundable airline tickets or change fees).
18.2. Operator, its affiliates, agents, and/or representatives shall not be held responsible for any loss and/or damage of valuables belonging to Customer except for those losses relating to the gross negligence or willful acts or omissions of Operator.
18.3. Customer is required to report to Operator’s relevant Service provider of any claimed loss or damage to Customer’s property as soon as possible, and without further delay of more than twenty-four (24) hours, for purposes of providing reasonable notice to the Operator.
19.1. Medical and Travel Insurance. Operator strongly recommends to Customers to purchase comprehensive travel and medical insurance. Customer confirms his/her understanding that personal medical insurance, employment insurance, and/or credit card insurance does not always cover out-of-country medical issues, emergencies, or related costs. Therefore, Customer understands and agrees that it is Customer’s responsibility to review its medical insurance coverages and speak with Customer’s
insurance representative to determine if Customer requires a supplemental policy (for example, coverage for in-country emergency medical treatment, stay in a foreign hospital, or an evacuation). For purposes of this review, Customer should share with its insurance provider Customer’s Tour itinerary.
19.2. Travel Vaccinations. Operator is not a medical authority and does directly advise Customer regarding travel-related medication or vaccination needs. Customer understands and agrees that Customer is responsible for making travel-related medication and vaccination determinations for Customer’s participation in the Tour.
20.1. For the safety and security of all Customers, the following guidelines shall apply for the duration of the Tour
20.1.1. No drugs. Customer is prohibited to use, consume, or possess any of the following in any form whatsoever: illegal drugs or narcotics, prescription drugs (unless prescribed to an individual Customer), cannabis products, vaping products, tobacco products (during a Tour activity or with the Tour group), or any paraphernalia related to the foregoing.
20.1.2. No violence. Customer is prohibited from engaging in physical violence or threats of violence.
20.1.3. No harassment. Customer is prohibited from engaging in harassment (including, but not limited to, sexual, emotional, psychological, or any other types of harassment).
20.1.4. No weapons. Customer is prohibited to carry, possess, or purchase any type of weapon.
20.1.5. Respect. Customer must treat all persons, whether part of the Tour group or otherwise, with respect and must adhere to the following: Customer may not discriminate on the basis of gender, race, religion, color, ethnicity, sexual orientation, age, appearance, disability, or similar protected grounds. Customer must also respect accommodation and eating establishment rules and policies of the Service providers.
20.1.6. Customer must follow the guidance and instructions of Tour staff.
20.1.7. Operator reserves the right to accept, reject or dismiss any Customer who is deemed disruptive or incompatible with the interests of the Tour group in the Operator’s sole discretion. All expenses involved in the removal of such a Customer shall be the responsibility of Customer.
21.1. Verify your Health. It is highly recommended that Customer schedule a visit with a doctor to confirm Customer is physically, mentally, and emotionally healthy before the Tour because of the following:
21.1.1. Mental and emotional stressors may present themselves during the Tour.
21.1.2. The physical stressors that may present themselves during the Tour, including, but not limited to: (i) a level of exertion, type of activity or environment that may react negatively with certain health conditions or medications taken (for example, activities undertaken at different altitudes, in places with poor air quality, humid or dry climates, extremely cold or hot weather, or other factors); and (ii) some health conditions (e.g. diabetes, asthma, allergies, including a potential anaphylactic reaction, seizure disorder, cardiovascular issues, high blood pressure, or pregnancy) that can deteriorate quickly under certain conditions.
21.1.3. Customer should consider these issues carefully, and, as deemed appropriate, discuss these or other issues with Customer’s doctor, well in advance of the Tour. Customer understands and assumes full responsibility for joining or avoiding activities that are suitable or unsuitable for Customer after consideration of Customer’s condition and abilities.
22.1. If Customer is required to bring prescription drugs, syringes, or other medical devices, Customer is required to bring a doctor’s certificate with such relevant items when traveling on the Tour.
23.1. Passport. To travel, Customer must have a passport that matches the name on Customer’s ticket (name spelling must be exactly the same) and is valid for at least six (6) months after the date of Customer’s return from the Tour, or as relevant by the governmental authority issuing the passport, whatever is greater. Since some destination countries require travelers to obtain a visa prior to gaining entry while others allow visas to be purchased at the port of entry and yet others don’t require visas for entry unless travellers are planning to stay for more than 90 days, Customer understands and acknowledges that it is Customer’s responsibility to determine Customer’s specific passport and visa requirements or other immigration or travel requirements, including whether, when, and how Customer is required to obtain a visa for destination countries and any and all travel requirements and restrictions.Operator is not responsible and will not provide refunds to Customer if Customer is denied the right to travel because Customer did not present a valid passport or required visas, or if Customer is not eligible to travel due to other travel restrictions.
24.1. Customer should review its country of residence’s most current government travel advisory for the State of Israel, before submitting a registration application online, and before travelling to Israel.
24.2. Customer is required to read, understand, and comply with the most current entry guidelines in Israel, before submitting its registration application online, and before travelling to Israel.
25.1. Operator may occasionally take photographs or record videos (“Content”) during Customer’s Tour for marketing purposes. By participating in the Tour, Customer grants permission to the Operator to exhibit, publish, and display Content featuring Customer (including Customer’s minor children, if Customer is a parent/guardian) across all media, with no time limit and for any reason. Notwithstanding, if Customer does not want images of Customer to be included in any of Operator’s marketing activities, Customer is required to notify Operator prior to Customer’s departure for the Tour.
26.1. Operator collects, protects, and uses Customer’s personal information only where related to Customer’s Tour. To provide the Services, Customer understands and agrees that Operator may need to share Customer’s details in country jurisdictions that are subject to less strict privacy laws than Customer’s own country.
27.1. Customer agrees to indemnify the Operator, its affiliates, officers, directors, employees, and agents, from and against any claims, causes of action, demands, losses, damages, or other costs (including reasonable legal and accounting fees) brought by Customer as a result of: (a) any injury, damage, death or other loss in any way connected with Customer’s participation in the Tour and use of the Services and includes claims related to the Operator’s negligence (but not willful misconduct) as well as claims related to emergency, medical, drug and/or health issues, response, assessment or treatment, property damage, loss of consortium, breach of contract, or any other claim (b) Customer’s breach of the Terms and (c) Customer’s violation of any law or rights of any third party.
28.1. If a court of competent jurisdiction determines that any clause or provision of the terms is void, illegal or unenforceable, the other clauses and provisions of the Terms shall remain in full force and effect and the clauses and/or provisions that are determined to be void, illegal or unenforceable shall be either amended or limited so that they shall remain in effect to the extent permissible by law.
28.2. The Terms constitutes the entire and exclusive agreement between Customer and Operator and supersedes all prior negotiations, representations, or agreements, either written or oral. No amendments or collateral agreements shall be valid unless in writing and signed by both Parties.
28.3. It is agreed between Customer and Operator that all disputes and matters between the Parties of whatever nature arising under, in connection with or incident to the any specific tour/group which is the subject of the Terms shall be governed by and construed in accordance with the laws of the State of Israel, without giving effect to any
choice of law or conflicting provision or rule (whether of the State of Israel or any other jurisdiction) that would cause the laws of any jurisdiction other than the State of Israel to be applied. The courts of Jerusalem shall have sole and exclusive jurisdiction to hear any disputes among the Parties related to the Terms.
29.1. Customer’s use of Operator’s website constitutes an agreement between Customer and Operator and is conditioned on Customer’s acceptance of the Terms without any modification.
30.1. The information, products, and services published on Operator’s website may include inaccuracies and/or typographical errors. Changes are periodically made to the information which appears here. The content of this site is not guaranteed to be complete, accurate, or available and may be changed, updated, modified, and/or altered at any time without notice. Operator may make improvements on this website at any time. ln no event shall Operator be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising of, or in any way connected with, the use of Operator’s website, or for any information, products, and services obtained through Operator’s website, or otherwise arising out of the use of Operator’s website.
31.1. Operator’s website may contain hyperlinks to websites operated by other parties other than Operator. Such hyperlinks are provided for your reference only. Operator does not control such websites and is not responsible and/or liable for their content.
Appendix A
This Appendix is an integral part of the Terms and Conditions governing participation in the tour for which you are applying and registering (‘the Tour”). The information below addresses the identity and dates of the Tour, the Tour prices, the major services included in the Tour including the proposed accommodation, services excluded from the Tour, and the applicable policies for Tour payment and cancellation. Receipt of Customer’s electronic signature represents evidence of Customer’s consent to the Terms including those detailed herein.
Price per person in single occupancy room
▪ $ 4,400 USD
Please note that the above rates are based on a minimum of 20 Tour participants. In the event the number of registered participants is less than 20 on December 11, 2025, the Operator will consult with the Tour Sponsor (Foundations) with a view to exploring if there is a solution to operate the Tour with less than 20 participants or alternatively at a later date. However, Operator reserves the right and at Operator’s sole discretion to cancel the Tour and refund amounts received from each participant.
▪ 4 nights’ accommodation
▪ Daily breakfast, 4 lunches, 4 dinners
▪ 5 days of touring with professional English-speaking Tour Educator ▪ 5 days of touring in a deluxe air-conditioned bus
▪ 5 days with English-speaking Field Coordinator
▪ Visits and meetings as per itinerary
▪ Booklets for all participants
▪ Water on the bus
▪ Porterage at hotels
The above listed price includes accommodation services at the following hotels:
Elkonin Hotel, Tel Aviv
▪ 3 nights in Deluxe rooms
Mamilla Hotel, Jerusalem
▪ 1 night in Studio rooms
▪ International Airfare
▪ Insurance of any kind
▪ Individual Airport Assistance and transportation from / to the Airport ▪ Personal extras: Items of personal nature such as laundry; extras charged to hotel rooms; drinks and alcohol at meals unless otherwise specified ▪ Gratuities to Guide, Driver and Field Coordinator.
▪ Any services not specifically indicated as included
▪ Full payment will need to have been received no later than 45 days before commencement of the Tour (i.e. no later than December 1, 2025).
▪ Operator accepts Visa, MasterCard or American Express. A 3.7% processing fee is charged to any amount paid by credit card.
▪ Payment via Bank Wire Transfer is also accepted
All cancellations must be made in writing and addressed to Sapir: [email protected]. The cancellation fee depends on the date when Operator receives written notification of Customer’s request to cancel Customer’s booking.
▪ Cancellation received no later than December 1, 2025, is not subject to a cancellation fee.
▪ Cancellation received later than December 1, 2025 but no later than December 11, 2025 is subject to a cancellation fee equivalent to 40% of the Tour Package Price.
▪ Cancellation received later than December 14, 2025 but no later than December 28, 2025 is subject to a cancellation fee equivalent to 70% of the Tour Package. ▪ Cancellation received later than December 28, 2025, is subject to a cancellation fee equivalent to 100% of the Tour Package Price.
Notwithstanding the cancellation terms detailed in Section 8 above, in the event that the cancellation of the entire group unavoidably results from Force Majeure or Acts of God, there will be no personal penalty for customers and all payments will be refunded.
Israeli VAT is not applicable to non-Israeli tourists for a variety of services and is therefore not included in prices. In this connection, please note the following:
▪ Should you be either a holder of an Israeli passport or a resident of Israel, you are subject by Israeli law to Israeli VAT (Value Added Tax) which is 18%, a tax which is not included in the above prices since non-Israeli tourists are exempt from this tax on key services. If we are informed of the participation of Israeli citizens/residents in advance, we can bill accordingly from the outset. Otherwise, any Israeli passport holders and/or residents regardless of where they reside, will be charged the VAT.
▪ With respect to tourists, although current regulations continue to exempt them from VAT on key services, this could change at any time, in which case VAT would have to be added by law to the services provided.
More than ever, Travel Insurance is a vitally important feature of any planned travel. Comprehensive travel insurance helps to protect you from many otherwise unavoidable financial implications which could result from cancellations, illness, and/or other causes. We very strongly urge all Tour participants to travel with appropriate and comprehensive travel and medical insurance.
